We are always available for any surprises that come up
We work 24 hours a day until your issue is resolved
We manage all operations of your services and notify you of any issues
CONCIERGE SUPPORT
Customer Support is our number one priority
An engineer will own your case until it is considered resolved by you
If an issue takes an extended amount of time to resolve, then it is transitioned each shift so you don’t have to explain the problem over and over like with other companies.
SUPPORT YOUR WAY
Instant Chat Technical Support
Schedule Support at your convenience
Open Support Ticket from email
Never sit in a frustrating phone support queue
Support in English or Spanish
SIMPLE PRICING WITH NO COMMITMENTS
No IT expertise required or extra work for your staff
HIPAA Awareness and Security Certified Engineers
Data securely stored in both AWS and Wasabi clouds
Your data security, privacy, and confidentiality is our top priority
Everything tracked through ticketing system and all data access is logged
